How is your jewelry made?
Every piece is thoughtfully sourced and meticulously finished by hand. We hand-pick all of our high-quality chains and charms from trusted, ethical sellers. From there, each item is personally finished with hand-soldered jump rings for extra durability and security.

What materials are your products made from?
Our jewelry is made from 16k gold plated brass or silver-plated stainless steel, depending on the collection. All of our products are nickel and lead-free, making them gentle on sensitive skin.

How do I care for my jewelry?
To keep your jewelry looking its best, we recommend avoiding contact with perfumes, lotions, and harsh chemicals. It's best to store your jewelry in a dry place when you're not wearing it.

Is The Ky Collection an ethical brand?
Yes. We are proud to partner with trusted sellers who support important causes, from helping families in homelessness to supporting women and children in need.

What is your commitment to sustainability and how does my purchase support a better future?
Every piece you buy from The Ky Collection makes a positive impact. We are committed to an ethical supply chain, sourcing our products from sellers who support important causes like women, families, and children in homelessness. In addition, we donate a portion of every sale to the Amazon rainforest to help combat climate change and protect our planet for the future.

How long will it take to get my order?
Each item is handmade just for you. Please allow 2-4 business days for your piece to be created and shipped.

What are your shipping and return policies?
You can find all the details about our shipping, returns, and other policies on our dedicated policy pages.